Tawk.to3.11.2
Publisher Description
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. No catch. No spam. No wares. It's truly free and always will be.
Version History * Misc stability improvements and bug fixes. 3.11.2 4d ago * New More tab
One hub for Pipelines, Activities, Automations, Publish and your profile.
* Pipelines
Manage deals on the go: kanban board with drag and drop, list and forecast views, saved filters, card details, templates and stages. Updates live.
* Activities
Tasks and follow-ups next to your conversations: grouped lists, quick add, swipe to complete or schedule, live updates.
* Automations
Workflows, AI Agents and Data sources in one place.
* Misc stability improvements and bug fixes. 3.11.1 Oct 2 * New More tab
One hub for Pipelines, Activities, Automations, Publish and your profile.
* Pipelines
Manage deals on the go: kanban board with drag and drop, list and forecast views, saved filters, card details, templates and stages. Updates live.
* Activities
Tasks and follow-ups next to your conversations: grouped lists, quick add, swipe to complete or schedule, live updates.
* Automations
Workflows, AI Agents and Data sources in one place.
* Misc stability improvements and bug fixes. 3.11 Sep 30 * Apple's Liquid Glass support.
* Dark mode.
* Tables data source for AI Agents.
* Misc stability improvements and bug fixes. 3.10 Aug 29 * New Ai Agent creation wizard.
* Misc stability improvements and bug fixes. 3.9.6 Jul 8 Misc stability improvements and bug fixes. 3.9.5 Jun 8 Misc stability improvements and bug fixes. 3.9.4 May 26 Misc stability improvements and bug fixes. 3.9.3 May 7 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What's new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9.1 Apr 13 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What’s new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9 Apr 1 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.3 Feb 20 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.2 Feb 17 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.1 Feb 14 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8 Feb 9 * Misc stability improvements and bug fixes. 3.7.5 11/22/2025 * Misc stability improvements and bug fixes. 3.7.4 11/01/2025 * Misc stability improvements and bug fixes. 3.7.3 10/20/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.2 10/09/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.1 10/05/2025 Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips 3.7 10/01/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox.
We have also added carbon copy (Cc) support for Tickets. 3.6.1 09/07/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox. 3.6 09/05/2025 * Misc stability improvements and bug fixes. 3.5.11 07/28/2025 * Added HTML content support in tickets.
* Misc stability improvements and bug fixes. 3.5.10 07/16/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.9 06/11/2025
About Tawk.to
The company that develops Tawk.to is Search Marketing Services Sia. The latest version released by its developer is 3.11.2.
To install Tawk.to on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2026-10-13 and was downloaded 10 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Tawk.to as malware if the download link is broken.
How to install Tawk.to on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the Tawk.to is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After Tawk.to is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
Program Details
System requirements
Download information
Pricing
Version History
version 3.11.2
posted on 2026-10-13
Version History * Misc stability improvements and bug fixes. 3.11.2 4d ago * New More tab
One hub for Pipelines, Activities, Automations, Publish and your profile.
* Pipelines
Manage deals on the go: kanban board with drag and drop, list and forecast views, saved filters, card details, templates and stages. Updates live.
* Activities
Tasks and follow-ups next to your conversations: grouped lists, quick add, swipe to complete or schedule, live updates.
* Automations
Workflows, AI Agents and Data sources in one place.
* Misc stability improvements and bug fixes. 3.11.1 Oct 2 * New More tab
One hub for Pipelines, Activities, Automations, Publish and your profile.
* Pipelines
Manage deals on the go: kanban board with drag and drop, list and forecast views, saved filters, card details, templates and stages. Updates live.
* Activities
Tasks and follow-ups next to your conversations: grouped lists, quick add, swipe to complete or schedule, live updates.
* Automations
Workflows, AI Agents and Data sources in one place.
* Misc stability improvements and bug fixes. 3.11 Sep 30 * Apple's Liquid Glass support.
* Dark mode.
* Tables data source for AI Agents.
* Misc stability improvements and bug fixes. 3.10 Aug 29 * New Ai Agent creation wizard.
* Misc stability improvements and bug fixes. 3.9.6 Jul 8 Misc stability improvements and bug fixes. 3.9.5 Jun 8 Misc stability improvements and bug fixes. 3.9.4 May 26 Misc stability improvements and bug fixes. 3.9.3 May 7 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What's new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9.1 Apr 13 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What’s new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9 Apr 1 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.3 Feb 20 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.2 Feb 17 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.1 Feb 14 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8 Feb 9 * Misc stability improvements and bug fixes. 3.7.5 11/22/2025 * Misc stability improvements and bug fixes. 3.7.4 11/01/2025 * Misc stability improvements and bug fixes. 3.7.3 10/20/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.2 10/09/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.1 10/05/2025 Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips 3.7 10/01/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox.
We have also added carbon copy (Cc) support for Tickets. 3.6.1 09/07/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox. 3.6 09/05/2025 * Misc stability improvements and bug fixes. 3.5.11 07/28/2025 * Added HTML content support in tickets.
* Misc stability improvements and bug fixes. 3.5.10 07/16/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.9 06/11/2025
version 3.11.1
posted on 2026-10-06
Version History * New More tab
One hub for Pipelines, Activities, Automations, Publish and your profile.
* Pipelines
Manage deals on the go: kanban board with drag and drop, list and forecast views, saved filters, card details, templates and stages. Updates live.
* Activities
Tasks and follow-ups next to your conversations: grouped lists, quick add, swipe to complete or schedule, live updates.
* Automations
Workflows, AI Agents and Data sources in one place.
* Misc stability improvements and bug fixes. 3.11.1 3d ago * New More tab
One hub for Pipelines, Activities, Automations, Publish and your profile.
* Pipelines
Manage deals on the go: kanban board with drag and drop, list and forecast views, saved filters, card details, templates and stages. Updates live.
* Activities
Tasks and follow-ups next to your conversations: grouped lists, quick add, swipe to complete or schedule, live updates.
* Automations
Workflows, AI Agents and Data sources in one place.
* Misc stability improvements and bug fixes. 3.11 5d ago * Apple's Liquid Glass support.
* Dark mode.
* Tables data source for AI Agents.
* Misc stability improvements and bug fixes. 3.10 Aug 29 * New Ai Agent creation wizard.
* Misc stability improvements and bug fixes. 3.9.6 Jul 8 Misc stability improvements and bug fixes. 3.9.5 Jun 8 Misc stability improvements and bug fixes. 3.9.4 May 26 Misc stability improvements and bug fixes. 3.9.3 May 7 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What's new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9.1 Apr 13 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What’s new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9 Apr 1 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.3 Feb 20 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.2 Feb 17 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.1 Feb 14 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8 Feb 9 * Misc stability improvements and bug fixes. 3.7.5 11/22/2025 * Misc stability improvements and bug fixes. 3.7.4 11/01/2025 * Misc stability improvements and bug fixes. 3.7.3 10/20/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.2 10/09/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.1 10/05/2025 Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips 3.7 10/01/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox.
We have also added carbon copy (Cc) support for Tickets. 3.6.1 09/07/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox. 3.6 09/05/2025 * Misc stability improvements and bug fixes. 3.5.11 07/28/2025 * Added HTML content support in tickets.
* Misc stability improvements and bug fixes. 3.5.10 07/16/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.9 06/11/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.8 06/09/2025
version 3.11
posted on 2026-10-02
Version History * New More tab
One hub for Pipelines, Activities, Automations, Publish and your profile.
* Pipelines
Manage deals on the go: kanban board with drag and drop, list and forecast views, saved filters, card details, templates and stages. Updates live.
* Activities
Tasks and follow-ups next to your conversations: grouped lists, quick add, swipe to complete or schedule, live updates.
* Automations
Workflows, AI Agents and Data sources in one place.
* Misc stability improvements and bug fixes. 3.11 1d ago * Apple's Liquid Glass support.
* Dark mode.
* Tables data source for AI Agents.
* Misc stability improvements and bug fixes. 3.10 Aug 29 * New Ai Agent creation wizard.
* Misc stability improvements and bug fixes. 3.9.6 Jul 8 Misc stability improvements and bug fixes. 3.9.5 Jun 8 Misc stability improvements and bug fixes. 3.9.4 May 26 Misc stability improvements and bug fixes. 3.9.3 May 7 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What's new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9.1 Apr 13 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What’s new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9 Apr 1 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.3 Feb 20 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.2 Feb 17 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.1 Feb 14 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8 Feb 9 * Misc stability improvements and bug fixes. 3.7.5 11/22/2025 * Misc stability improvements and bug fixes. 3.7.4 11/01/2025 * Misc stability improvements and bug fixes. 3.7.3 10/20/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.2 10/09/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.1 10/05/2025 Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips 3.7 10/01/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox.
We have also added carbon copy (Cc) support for Tickets. 3.6.1 09/07/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox. 3.6 09/05/2025 * Misc stability improvements and bug fixes. 3.5.11 07/28/2025 * Added HTML content support in tickets.
* Misc stability improvements and bug fixes. 3.5.10 07/16/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.9 06/11/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.8 06/09/2025 * Misc stability improvements and bug fixes. 3.5.7 04/14/2025
version 3.10
posted on 2026-09-25
Version History * Apple's Liquid Glass support.
* Dark mode.
* Tables data source for AI Agents.
* Misc stability improvements and bug fixes. 3.10 Aug 29 * New Ai Agent creation wizard.
* Misc stability improvements and bug fixes. 3.9.6 Jul 8 Misc stability improvements and bug fixes. 3.9.5 Jun 8 Misc stability improvements and bug fixes. 3.9.4 May 26 Misc stability improvements and bug fixes. 3.9.3 May 7 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What's new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9.1 Apr 13 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What’s new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9 Apr 1 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.3 Feb 20 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.2 Feb 17 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.1 Feb 14 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8 Feb 9 * Misc stability improvements and bug fixes. 3.7.5 11/22/2025 * Misc stability improvements and bug fixes. 3.7.4 11/01/2025 * Misc stability improvements and bug fixes. 3.7.3 10/20/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.2 10/09/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.1 10/05/2025 Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips 3.7 10/01/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox.
We have also added carbon copy (Cc) support for Tickets. 3.6.1 09/07/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox. 3.6 09/05/2025 * Misc stability improvements and bug fixes. 3.5.11 07/28/2025 * Added HTML content support in tickets.
* Misc stability improvements and bug fixes. 3.5.10 07/16/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.9 06/11/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.8 06/09/2025 * Misc stability improvements and bug fixes. 3.5.7 04/14/2025 * Misc stability improvements and bug fixes. 3.5.6 03/07/2025
version 3.10
posted on 2026-09-04
Version History * Apple's Liquid Glass support.
* Dark mode.
* Tables data source for AI Agents.
* Misc stability improvements and bug fixes. 3.10 5d ago * New Ai Agent creation wizard.
* Misc stability improvements and bug fixes. 3.9.6 Jul 8 Misc stability improvements and bug fixes. 3.9.5 Jun 8 Misc stability improvements and bug fixes. 3.9.4 May 26 Misc stability improvements and bug fixes. 3.9.3 May 7 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What's new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9.1 Apr 13 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What’s new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9 Apr 1 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.3 Feb 20 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.2 Feb 17 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.1 Feb 14 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8 Feb 9 * Misc stability improvements and bug fixes. 3.7.5 11/22/2025 * Misc stability improvements and bug fixes. 3.7.4 11/01/2025 * Misc stability improvements and bug fixes. 3.7.3 10/20/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.2 10/09/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.1 10/05/2025 Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips 3.7 10/01/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox.
We have also added carbon copy (Cc) support for Tickets. 3.6.1 09/07/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox. 3.6 09/05/2025 * Misc stability improvements and bug fixes. 3.5.11 07/28/2025 * Added HTML content support in tickets.
* Misc stability improvements and bug fixes. 3.5.10 07/16/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.9 06/11/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.8 06/09/2025 * Misc stability improvements and bug fixes. 3.5.7 04/14/2025 * Misc stability improvements and bug fixes. 3.5.6 03/07/2025
version 3.9.6
posted on 2026-08-22
Version History * New Ai Agent creation wizard.
* Misc stability improvements and bug fixes. 3.9.6 Jul 8 Misc stability improvements and bug fixes. 3.9.5 Jun 8 Misc stability improvements and bug fixes. 3.9.4 May 26 Misc stability improvements and bug fixes. 3.9.3 May 7 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What's new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9.1 Apr 13 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What’s new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9 Apr 1 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.3 Feb 20 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.2 Feb 17 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.1 Feb 14 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8 Feb 9 * Misc stability improvements and bug fixes. 3.7.5 11/22/2025 * Misc stability improvements and bug fixes. 3.7.4 11/01/2025 * Misc stability improvements and bug fixes. 3.7.3 10/20/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.2 10/09/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.1 10/05/2025 Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips 3.7 10/01/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox.
We have also added carbon copy (Cc) support for Tickets. 3.6.1 09/07/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox. 3.6 09/05/2025 * Misc stability improvements and bug fixes. 3.5.11 07/28/2025 * Added HTML content support in tickets.
* Misc stability improvements and bug fixes. 3.5.10 07/16/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.9 06/11/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.8 06/09/2025 * Misc stability improvements and bug fixes. 3.5.7 04/14/2025 * Misc stability improvements and bug fixes. 3.5.6 03/07/2025 * Misc stability improvements and bug fixes. 3.5.5 02/18/2025
version 3.9.5
posted on 2026-07-07
Version History Misc stability improvements and bug fixes. 3.9.5 Jun 8 Misc stability improvements and bug fixes. 3.9.4 May 26 Misc stability improvements and bug fixes. 3.9.3 May 7 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What's new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9.1 Apr 13 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What’s new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9 Apr 1 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.3 Feb 20 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.2 Feb 17 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.1 Feb 14 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8 Feb 9 * Misc stability improvements and bug fixes. 3.7.5 11/22/2025 * Misc stability improvements and bug fixes. 3.7.4 11/01/2025 * Misc stability improvements and bug fixes. 3.7.3 10/20/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.2 10/09/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.1 10/05/2025 Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips 3.7 10/01/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox.
We have also added carbon copy (Cc) support for Tickets. 3.6.1 09/07/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox. 3.6 09/05/2025 * Misc stability improvements and bug fixes. 3.5.11 07/28/2025 * Added HTML content support in tickets.
* Misc stability improvements and bug fixes. 3.5.10 07/16/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.9 06/11/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.8 06/09/2025 * Misc stability improvements and bug fixes. 3.5.7 04/14/2025 * Misc stability improvements and bug fixes. 3.5.6 03/07/2025 * Misc stability improvements and bug fixes. 3.5.5 02/18/2025 * Multi-factor authentication (MFA) support.
* Misc stability improvements and bug fixes. 3.5.4 02/11/2025
version 3.9.4
posted on 2026-06-02
Version History Misc stability improvements and bug fixes. 3.9.4 May 26 Misc stability improvements and bug fixes. 3.9.3 May 7 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What's new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9.1 Apr 13 Telegram is here.
Connect your Telegram bot to tawk.to and reply to customers from the same Inbox as chat, WhatsApp, SMS, and Messenger — no need to switch between apps.
What’s new:
Telegram in your Inbox:
Connect your bot in the web dashboard and start replying instantly.
Dedicated inbox tabs:
Each bot gets its own tab. Multiple bots per property supported.
Rich conversations:
Send and receive text, images, videos, audio, documents, voice messages, stickers, GIFs, locations, contacts, forwards, reply-to, and reactions.
No reply window limits:
Once a customer messages your bot, you can reply anytime — no 24-hour restriction like WhatsApp.
Unified contacts:
Conversations link to Person records. Sync profile photos and start chats from existing contacts or share your bot link.
AI Assist support:
Use Telegram with AI Assist and assign it per inbox (plan limits apply). 3.9 Apr 1 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.3 Feb 20 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.2 Feb 17 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8.1 Feb 14 WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate. 3.8 Feb 9 * Misc stability improvements and bug fixes. 3.7.5 11/22/2025 * Misc stability improvements and bug fixes. 3.7.4 11/01/2025 * Misc stability improvements and bug fixes. 3.7.3 10/20/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.2 10/09/2025 * Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips
* Misc stability improvements and bug fixes. 3.7.1 10/05/2025 Introducing the new Inbox Search experience:
- Smart suggestions for contacts, assignees, status, tags, dates, and more
- Search across channels, contacts, messages and channel users
- Combine filters and text to narrow results fast
- Recent searches at your fingertips 3.7 10/01/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox.
We have also added carbon copy (Cc) support for Tickets. 3.6.1 09/07/2025 We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox. 3.6 09/05/2025 * Misc stability improvements and bug fixes. 3.5.11 07/28/2025 * Added HTML content support in tickets.
* Misc stability improvements and bug fixes. 3.5.10 07/16/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.9 06/11/2025 * Modern Ticket UI.
* Now using native iOS notifications while the app is open.
* Misc stability improvements and bug fixes. 3.5.8 06/09/2025 * Misc stability improvements and bug fixes. 3.5.7 04/14/2025 * Misc stability improvements and bug fixes. 3.5.6 03/07/2025 * Misc stability improvements and bug fixes. 3.5.5 02/18/2025 * Multi-factor authentication (MFA) support.
* Misc stability improvements and bug fixes. 3.5.4 02/11/2025 * Added draft support for Omni
* Misc stability improvements and bug fixes. 3.5.3 02/05/2025
version 3.8.3
posted on 2026-02-20
WhatsApp is now fully supported in the app. Send and receive business WhatsApp messages directly, without switching apps, and use approved templates for follow-ups outside the 24-hour window.
All conversations are now unified in a new multichannel inbox. Live Chat, WhatsApp, SMS, Messenger, and Email appear together, with faster channel switching and a cleaner conversation view.
You can also start new outbound messages on supported channels and send or receive voice notes where available.
Faster replies, better context, and one inbox designed for how customers actually communicate.
version 3.6.1
posted on 2025-09-07
Sep 7, 2025
Version 3.6.1
We’ve added two-way SMS with Twilio.
Now you can chat with your customers via text — straight from your tawk.to inbox.
We have also added carbon copy (Cc) support for Tickets.
